A Business Case in the Real World
The Readers of Business Documents What Every Business Reader Wants to Know One Space or Two What Intimidates Today’s Readers? To Justify or Not to Justify I Can No Longer Write with a Pen or Pencil! A Man of Adverbs The Most Detested Canadian Cliché Do you Treat Your Readers Like Sheep?
Grammar
Me/Myself/I How Should I Spell It? Which Versus That Dot, Dot, Dot Some Rules for Capitals* i.e. Versus e.g. In Regard To . . . Sentences: Fragments or Run-Ons When It’s Improper to Use “Where” However Explaining Colons Staff Is or Staff Are Gerunds While … Time goes by Quotation Marks: Are you up to Date? Is it I? Or, is it me? SingleQuotes or Double Quotes Between you and . . . Commas — Are They Important? A, an, the Shall versus Will Ensure, insure, assure The Importance of Spelling Numbers and Verbs
Letters, E-Mails
Why the Rules for Letters Don’t Apply to E-mails McLuhan and E-mails Clichés: Let Them Rest in Peace Organizing Letters and E-Mails The Alphabet Soup of E-Mails
Minutes
Minutes: What to Record/What to Ignore
Style
The Rules for Numbers Titles and Capital Letters Metric Versus Imperial Expressing Numbers
Word Choice
Can Versus Could Talked To versus Spoke To Might and May Then versus Than Until versus Till
