The Emotionally Intelligent Leader

(One-day Workshop)

Introduction

This workshop offers the participants self assessment. It is designed to build better relationships within and outside their departments. They will also be able to exchange ideas and experiences with fellow participants. Participants will learn the value of emotional intelligence to you and your organization and the skills to influence, inspire and motivate peers, subordinates and superiors.

WHAT YOU WILL COVER:

Emotional Intelligence

• The ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge and to reflectively regulate emotions so as to promote emotional and intellectual growth
• Emotional Intelligence is the ability to identify, use, understand and manage emotions

What’s Your Emotional Intelligence Quotient?

• Practice of emotional self-management – quiz

Model and Five Areas of Emotional Intelligence

• Know your emotions
  a. Work on increasing your self-awareness, the ability to recognize a feeling as it happens
  b. Develop the habit of monitoring your feelings from moment to moment
• Regulate your emotions
  a. Improve your ability to handle feelings and to recover quickly from upsets and distress
• Motivate yourself
  a. Learn to marshal your emotions to reach goals
  b. Apply self-control and self-discipline
  c. Practice delaying gratification and stifling impulsiveness
• Cultivate empathy
  a. Put yourself in the other person's shoes
  b. Try to recognize, identify, and feel what others are feeling
• Manage relationships
  a. Respond appropriately and in helpful ways to the feelings of others
  b. Strive for social competence
  c. Hone your leadership skills

Positive Techniques

• How to build and strengthen your own, and your team’s emotional intelligence
• Recognize and address the negative consequences of unmanaged emotions in the workplace

Leadership Techniques You Can Apply

• The vital emotional component of leadership
• Identify your triggers and techniques for managing them
• Use of emotions as a leadership tool

Leaders

• Create an emotionally healthy and productive workplace
• Know why good leaders must read emotions
• Explore the leadership repertoire
• Develop emotionally intelligent leaders
• Motivate to change

Building Emotional Intelligent Organizations

• Understanding reality and the ideal vision
• Createg sustainable change