Minute Taking
& Listening Skills
(One-day
Workshop)
WHO SHOULD ATTEND:
- Minute
takers
- Meeting
chairs
- Team
leaders
At
some time during your career, you will be asked to take minutes
at meetings. This workshop will take the stress out of this
activity and help you to prepare highly-professional minutes
in a time-efficient manner.
YOU
WILL LEARN TO:
- Work
effectively with the chair
- Produce
professional minutes quickly
- Deal
with meeting participants
- Understand
your role in the meeting process
COURSE
OUTLINE
The
Role of the Minute Taker
- Working
with the chair to achieve success
- Understanding
the scope of your duties
- Reviewing
parliamentary procedures
- Understanding
the image you project
Organization
Skills
- Organizing
yourself—before, during and after the meeting
- Exploring
the benefits of using shorthand, long hand and computers
- Understanding
the importance of agendas
- Closing
the "loop"
Writing
Techniques
- Knowing
what to record; what to ignore
- Writing
professional minutes—leaving out the "fluff"
- Eliminating
grammar and style mistakes
- Formal
versus informal versus action minutes
Listening
Skills
- Keeping
alert in meetings
- Knowing
the key phrases that alert you on what to record
- Reducing
stress to improve listening
Hidden
Variables That Affect Meetings
- Behavioural
styles of participants
- Room
set-up
- Communication
differences
- Logistics
Techniques
for Using Technology
For
information regarding this course, please contact:
Colin
Watson
Relationship Manager
J Watson Associates Inc
Tel: 905
820-9909
E-mail:
sales@jwatsonassociates.com
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