Interviewing for the Best New Hire

(One-day Workshop)

WHO SHOULD ATTEND:

Managers, supervisors, team leaders who make hiring decisions and are interested in behavioural interviewing techniques that work.

Behavioural interviewing techniques work on the principle that past behaviours will predict future behaviours. Interviewing is about discovering information about a person to determine if they are suitable for your organization. It costs more than three times their salary if a person is hired incorrectly and they leave in one year or less.

YOU WILL LEARN TO:

• Effectively utilize the job description to determine your specific hiring needs
• Develop direct and effectual behavioural questions
• Understand the importance of clear communication and body language
• Conduct a behaviour-based interview
• Critique responses from interviewee

COURSE OUTLINE

Understand the Behavioural Process

• What it means and how it works, the big picture
• Cost assessment to the organization
• The difference between leading, theoretical and behavioural questions
• When to use them
• Writing behavioural questions on the fly

The Legal Aspect of Interviewing

• What can you say?
• Knowing the Human Rights Code as it relates to Interviewing
• Creating behavioural questions to get to difficult issues

The Interview Itself

• Setting a relaxed tone
• Determining the interviewee's communication style
• Writing and speaking with ease
• Closing the interview

After the Interview

• What now?
• Determining evaluation and selection criteria
• How to overcome reference check shut-down

Based on the skill-building exercises in this workshop, the maximum class size is 14 participants.

For information regarding this course, please contact:

Colin Watson
Relationship Manager
J Watson Associates Inc

Tel: 905 820-9909

E-mail: sales@jwatsonassociates.com