Integrity—Implication and Impact

(One-day Workshop)

WHO SHOULD ATTEND:

Managers, supervisors, sales staff and customer service representatives who wants to build and enhance their reputation as a solid, ethical individual working for an organization that honours integrity as a key value.

This workshop will explore:

• How integrity impacts your life and success
• The messages your actions convey to others
• The benefits and consequences of high or low integrity to an organization
• How to build a solid base that makes decisions easier and builds strong alliances
• How policies and procedures can be your best friend or your worst enemy
• The actions required to build a reputation as an organization that gets results and continues to gain market share based on their knowledge and value system.

COURSE OUTLINE

The Impact of Integrity

• Lessons for success
• Personal benefits for a lifetime
• Bottom line results
• Individual accountability and responsibility

Organizational Benefits and Consequences

• Recruiting implications
• Impact on profit margins and market share
• An energized or dispirited workforce
• Respecting legal boundaries and consequences

Building a Solid Base

• Policies and procedures that are your best friend
• Communication strategies that work
• Knowing how to challenge questionable behaviour
• Finding the visibility factor

Strategies that Work With Clients, Customers and Shareholders

• Sharing the philosophy
• Benefits beyond the bottom line
• Building future relationships
• Making it a Win/Win strategy

This session involves a variety of group discussions, case studies, exercises and individual work. Key strategies will be shared that are critical to build solid reputations, both individually and for organizations.

For information regarding this course, please contact:

Colin Watson
Relationship Manager
J Watson Associates Inc

Tel: 905 820-9909

E-mail: sales@jwatsonassociates.com