Harassment Prevention and Management in the Workplace

(One-day Workshop)

WHO SHOULD ATTEND:

• Managers
• Supervisors
• Human resource professionals responsible for developing and communicating employee programs
• Administrators responsible for employee training and development
  

YOU WILL LEARN:

• Communicate the law and the organization’s policy regarding how to prevent, handle, report, and follow-up harassment situations in the workplace

• Understand the difference between intended and unintended harassment and discrimination

• Assess harassment from a personal and organizational perspective

• Apply 5 communication techniques for assertive and diplomatic handling of harassment situations

COURSE OUTLINE:

Defining Harassment

• Canadian law
• Organization’s policy for identifying, reporting, and following up
• Ways to communicate/prevent harassment in the organization

Harassment Situations in the Workplace

• Intended vs. unintentional
• Gender and intercultural examples
• Verbal indications and how to prevent/handle them
• Non-verbal indications and how to prevent/handle them

Underlying Issues of Harassment

• Cultural attitudes and expectations of others
• Responses to change
• Behaviours involving influence, negotiations, and conflict
• Organizational problems that contribute to a climate where harassment is more likely to occur

Methods to be used:
This interactive workshop will include case studies, a video, discussions and self-assessment tools. Templates for creating policies and communicating guidelines will also be included.

For information regarding this course, please contact:

Colin Watson
Relationship Manager
J Watson Associates Inc

Tel: 905 820-9909

E-mail: sales@jwatsonassociates.com