Harassment: Sensitivity Training
(Half-day
Workshop)
This workshop
provides a Canadian perspective on the topic of harassment.
It provides relevant information about harassment prevention
and reporting. It is designed to be customized for each participating
company so that the organization’s harassment policies
and procedures are integrated into the workshop content for
consistency and continuity while also conveying the subject
matter in a positive and proactive way for all employees.
WHO
SHOULD ATTEND:
- Employees
of all levels in the organization
- Managers
and supervisors responsible for promoting employee rights
- Human
resource personnel responsible for communicating policies
and procedures regarding harassment in the workplace
YOU
WILL LEARN:
-
To
understand the benefit of knowing the law and the organization’s
policy regarding how to prevent, handle, report, and follow
up harassment situations in your workplace environment
-
To
review and apply relevant information regarding intent
versus effect, particularly as they apply to
specific verbal and non-verbal situations you might encounter
with internal and external “customers”
-
To
discuss and practise useful techniques for responding
verbally and non-verbally to challenging situations that
require assertiveness and diplomacy
COURSE OUTLINE:
Defining Harassment in Canada
- Testing
your knowledge of harassment guidelines for Canada
- Understanding
Canadian legal guidelines and human rights policies
-
Identifying, reporting, and following up on harassment
Analyzing
Harassment
Situations in the Canadian Workplace
- Intended
vs. unintentional
- Gender
and intercultural examples
- Verbal
indications and how to prevent/handle them
- Non-verbal
Indications and how to prevent/handle them
- Canadian
case studies – review and discussion
Communicating
Assertively and Diplomatically
-
Understanding
and using the “I” technique
- The
EPM formula
- Role
play practice
Putting
It into Practice
- Action
checklist
- Company
policies and procedures
For
information regarding this course, please contact:
Colin
Watson
Relationship Manager
J Watson Associates Inc
Tel: 905
820-9909
E-mail:
sales@jwatsonassociates.com
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