Effective Communication—Active Listening
(Half-day
Workshop)
It is
recommended that a full day workshop be chosen based on your
needs.
Please
select 2 half-day sessions to meet your objectives from:
Introduction & Basics
Constructive
Feedback
Questioning Techniques
Empahetic Listening
Active listening
Managing
Difficult Conversations
WHO
SHOULD ATTEND?
People
who listen to others.
YOU
WILL LEARN TO:
- Enhance
and create personal and professional relationships
- Demonstrate
the true meaning of listening
- Increase
productivity through active listening
COURSE
OUTLINE
Active
Listening
- Listening
style assessment
- Barriers
to listening
- Benefits
to listening
- Three
levels of listening
- Five
techniques of active listening
- Fives
skills of active listening
- Concentration
tips
- Guidelines
to effective listening
- Listener’s
quiz for personal development
METHODS
TO BE USED
Program
delivery will appeal to all adult learning styles to encourage
active participation and learning. Learning Aid cards will
be provided for reinforcement.
For
information regarding this course, please contact:
Colin
Watson
Relationship Manager
J Watson Associates Inc
Tel: 905
820-9909
E-mail:
sales@jwatsonassociates.com
|
