Communicating Collaboratively with Others

(One-day Workshop)

This practical one-day workshop provides an opportunity to learn and practice collaboration using proven strategies and techniques designed to motivate others for win-win solutions.

WHO SHOULD ATTEND:

Office professionals, supervisors, and managers interested in enhancing their collaboration and communications skills to get increased buy-in and commitment from others to complete projects on time, within budget, and within scope.

YOU WILL LEARN:

• The difference between consensus and collaboration
• How to collaborate more effectively with all levels of people to achieve win-win results
• How to get more commitment and buy-in from others
• How to be more diplomatic in stressful situations
• Tools and techniques for enhancing one’s personal “power” to influence

COURSE OUTLINE:

Distinguishing between collaborating and other methods of communicating

• Competing, compromising, smoothing, avoiding, and collaborating: communications pro’s and con’s
• Why collaborating is most difficult
• Benefits of collaborating to organizations, teams, and individuals
• Collaborating self-assessment

Collaborating guidelines

• The four-step process
• Three mistakes even experienced collaborators make
• Distinguishing between positions and interests
• Three collaborating techniques that really work
• What to do when the other person does not want to collaborate

Using your personal “power” to influence

• Understanding the power of WIIFM
• Five tools for influencing using your personal “power”
• Using your personal power with senior managers
• Using your personal power with peers
• Using your personal power with staff and subordinates

Collaborating diplomatically to collaborate about project deliverables

• Why diplomacy is difficult
• The EPM formula: what it is and why it is effective
• EPM practice
• EPM template and checklist

Personal Development Action Plan

• Collaboration planner
• Collaboration checklist
• Collaboration resources

Participants will complete a pre-course questionnaire. They will also receive constructive feedback from the facilitator at the workshop to ensure they are successful in implementing the techniques on the job after the workshop is over.

For information regarding this course, please contact:

Colin Watson
Relationship Manager
J Watson Associates Inc

Tel: 905 820-9909

E-mail: sales@jwatsonassociates.com