Communicating Upwards

(Half-day Workshop)

In this highly-interactive half-day workshop, participants will learn, practice and apply templates and tools for communicating upwards to inform, justify, and persuade upwards in discussions, meetings and presentations.

Participants will complete a pre-workshop survey.

WHO SHOULD ATTEND:

Employees, supervisors, and managers seeking to enhance the formatting and content effectiveness of their communications upwards to attain buy-in and commitment and achieve project deliverables.

YOU WILL LEARN TO:

• What information people in more senior positions are typically looking for when they communicate downwards
• Three ways to get attention when communicating information orally
• Three ways to get commitment when communicating for the purpose of persuading
• How to transform technical requirements and data into material that will be well received at a more senior level

COURSE OUTLINE

Communicating upwards: why it is so challenging

• Typical challenges upwards and downwards
• Approaches to avoid and three winning ways to motivate interest
• Checklist for communicating strategies that work

Communicating orally in discussions, presentations and meetings

• Three ways to get attention
• The two-minute rule for discussions
• Four tips for getting attention in presentations
• Three ways to make meetings more efficient
• Putting concepts into practice
• Informing versus persuading: how to use each strategy to your advantage
• The “AIDA” principle for buy-in and commitment
• Putting concepts into practice

For information regarding this course, please contact:

Colin Watson
Relationship Manager
J Watson Associates Inc

Tel: 905 820-9909

E-mail: sales@jwatsonassociates.com