Coaching and Empowerment

(One-day Workshop) 

 WHO SHOULD ATTEND?

Managers and leaders who coach their staff

YOU WILL LEARN TO:

• Demonstrate an effective coaching process
• Incorporate the elements of successful coaching
• Use a performance formula based on the needs of your team members
• Use coaching tools: credibility, contracting, consequences, and contact
• Select the appropriate coaching approach based on the situation
• Improve working relationships
• Empower your team members
  

COURSE OUTLINE

Coaching for Commitment

• Identify the principles of working through others
• Benefits of coaching
• What is coaching
• The coaching process
• Elements of successful coaching
  

Situational Coaching

• Key components
• The performance equation
• Coaching approaches
• Coaching communication process
  

The Four Cs of Coaching

• Credibility
• Contract
• Consequences
• Contact
  

The Process of Empowerment

• Pros and cons
• Internal and external pressures
• Empowered workplaces
• Freedom versus control
• Balancing empowerment
• Checking your empowerment level
• Empowering others
• Barriers to empowerment and overcoming them
• Key qualities of empowered workplaces
• Empowerment assessment
  

METHODS TO BE USED

Program delivery will appeal to all adult learning styles to encourage active participation and learning. Learning Aid cards will be provided for reinforcement.

For information regarding this course, please contact:

Colin Watson
Relationship Manager
J Watson Associates Inc

Tel: 905 820-9909

E-mail: sales@jwatsonassociates.com